Information Advice and Guidance (IAG)
Welcome to the Information, Advice and Guidance (IAG) Service provided
by Food and Drink Training Solutions. The purpose of the web page
is to explain what IAG is, how you can access and use the service,
and the benefits it could bring to yourself and your staff.
 The
aim of the IAG service is:
The service is designed to help you to make an informed decision
if you want to find out how to improve your skills, obtain a qualification
to improve your job prospects or just make the most of your job.
What
is IAG?
IAG is an integral element of the Train to Gain first level 2 training
provision offer - IAG delivery is provided at the start, middle
and at the end of the learning journey and the Train to Gain approved
Provider must have matrix accreditation (the matrix Standard
is the unique quality framework for the effective delivery of information,
advice and/or guidance on learning and work).
INFORMATION
when used in IAG means the provision of information on
learning and work opportunities. Information can be provided in
a range of formats including:
- Printed materials such as leaflets
- Audio-visual material such as videos
- Computer software on CDROM or via the internet
- Verbal information to the client/ learner on a face-to-face
basis or through local or national help-line services
ADVICE
means more interaction with the client/learner, usually on a one
to one basis it may require:
- Explanation of some of the information provided
- How to access and use information
- A recognition of when more in-depth services may be required
GUIDANCE
is an in-depth interview or other activity conducted by a trained
assessor/advisor which helps the client/learner to:
- Explore a range of options
- To relate information to their own needs and circumstances
- To make decisions about their career - i.e. their progression
in learning and work
The adviser's role can be broken down even further:-
- Informing
- Enabling
- Advocating
- Advising
- Supporting
- Evaluating
- Assessing
- Signposting
THE
PURPOSE AND BENEFITS OF IAG
The role of Information, Advice & Guidance in the workplace
is to:
- Promote the benefits of learning
- Remove unnecessary obstacles
WHAT
ARE THE BENEFITS OF IAG?
TO
THE MANAGEMENT
- Matching individuals to learning
- Ability to manage workforce development
- Help with training strategy
- Identification of job related future developments
TO
STAFF
- Increased motivation
- Encouragement to improve and broaden skills
- Increased confidence in their ability to carry out their role
- Greater job satisfaction
- Identification of further learning or learning progression
- Support to move up i.e. job progression
WHERE
ARE WE?
The IAG Service we provide is based at Food and Drink Training
Solutions Main Office. We can be contacted in the following ways:
IN WRITTING Unit 31 Food and Drink
Training Solutions Ltd
Rosehill Business Centre
Normanton Road
Derby
Derbyshire
DE23 6RH
BY PHONE: 01332 299 166
BY FAX: 01332 299 156
EMAIL: Follow the "contact us"link
on the menu
USEFUL
TERMS/GLOSSARY
Adult Learning Week
A week set aside each year, usually in May, to promote learning
to adults by celebrating success and encourage new learners to take
their first steps or existing learners to carry on learning
AFL
Assessment for Learning
Appraisal
When the supervisor on a line manager meets with a member of staff
on a one-to-one basis to discuss training and development is linked
in with working developments of the Department/section/team. After
discussions agreement is reached as to the next steps in the development
of the next period of time (usually six months to a year)
Apprenticeship
The Improve Proficiency Apprenticeship (IPA) was launched in 2011 and is a work based learning programme during which the apprentice recieve on and off the job education and training.
Benchmarking
The term used to describe a standard against which comparison can
be made
Blended learning
A deliberate mix of face-to-face teaching and online learning
Buddy system
This is a system of peer support when somebody has just started
in a new role.
CPD
Continuing professional development
Distance learning
Implies some separation between learner and the provider such as a
correspondence course, online or home study
E-learning
This form of learning implies that the computer is used to facilitate
learning leading to the feeling of flexibility as access could potentially
be at any time. Other terms for this could be online learning or
computer-based learning
ESOL
English for speakers of other languages
FE
Further education
Flexible learning
The opportunity for learning in a flexible manner rather than the
learning itself. The term flexible delivery can be used instead
it implies choice in the way materials are delivered, in the time
and the place of study in who should be the teacher how and when
the learning can be accessed, in the amount of contact with other
learners and when learning is accessed etc. But this flexibility
can vary a great deal and when looking at this form of learning,
it is important to check on the flexibility offered. Learners can
learn more successfully if they are more independent and more responsible
for their own learning and request for this form of delivery is
growing.
HE
Higher Education
IAG
Information, Advice & Guidance
Isprovided to help
people achieve their potential and make informal decisions. It offers
free access to information to all and advice to eligible groups
about learning and work opportunities, both nationally and locally
in a variety of ways, e.g. helplines, either way, public access
points. It is available to all adults living and working in an area
wanting:
- To increase their skill
- To undertake learning
- Look for work
- Improve their prospects
IPAs
Improve Proficiency Apprenticeships
IPQs
Improve Proficiency Qualifications
Key skills
These are short competency qualifications in
communication, application of numbers, information and communication
technology, problem solving, working with others, and improving
your own learning and performance
KSF
Knowledge and Skills Framework
Mentoring
The supportive relationship for an individual in learning or in
the workplace over a period of time and mutually agreed
NVQ
National Vocational Qualification
Open Learning
This is a popular term used in the United Kingdom. It is seen as
accessible and adaptable. It is learning where there is some flexibility,
some control in the hands of the learner asked to weigh in, where
and how he or she will learn, balanced by a structure and support
from the provider. An example is the Open University. It can often
be used with the term distance learning
PDP
Personal Development Plan
Referral
An individual may have additional needs and need more support to
ensure that their needs are met. It is important to be aware of
this and refer appropriately, always with permission. All members
of an IAG Partnership will have a referral policy and information
would be impartial and confidential.
Secondment
When an individual is given time off from their job either to take
up another position for a limited time scale to take up the learning
for the defined period. Secondment needs agreement from the employer
Self-directed learning
Includes the learner initiating the learning - making decisions
about what training and development experience will occur and how.
The learner selects and carries out their own learning goals, objectives,
methods and means to verify that the goals are met.
Signposting
Everyone is a specialist in their own area but sometimes clients/
learners need to be directed to other agencies to support them.
Signposting can be defined as redirecting an individual to services
or identifying if there has been a mismatch. It may occur at initial
contact and may be for information, advice, guidance or specialist
support. You need a level of awareness of what is available so that
individuals do not feel they are being passed around.
Skills for Life
The skills necessary to be able to operate in the modern working
environment, they are centered on word skills, number skills, information
technology and communication. When there are difficulties, assessment
can be carried out and appropriate training can then be started
at the right level for an individual.
Supervision
A relationship within the workplace a range of learning associated
with assessment/appraisal. This is usually for a limited period
of time.
Training Provider
A company or college providing a range of learning usually related
to the workforce. They usually are engaged in training for modern
apprentices or adult training with an expertise in vocational training.
ULR
Union Learning Representative
Vocational Training
Training that is related to the workplace with a direct relevance
to the work carried out by the learner.
USEFUL
CONTACTS & WEBSITES
Disclaimer
The following links to External websites are provided for the convenience
of the user. This does not constitute an official endorsement or
approval by Food and Drink Training Solutions Ltd of any website,
product or service listed.
Adviceguide (Citizens Advice Bureau)
The online CAB service that provides independent advice on your
rights, practical, up-to-date information on a wide range of topics,
including benefits and housing, employment rights and discrimination,
debt and tax issues providing information in a wide range of languages.
www.adviceguide.org.uk/index
After 16
The Transition Information Network (TIN) is an alliance of organisations
and individuals who work together with a common aim: to improve
the experience of disabled young people's transition to adulthood.
TIN is a source of information and good practice standards for disabled
young people, families and professionals.
www.after16.org.uk
Agency Central Conduct a local job search, access
UK Job Sites for jobs in your industry. Permanent, temporary and
part-time contracts
www.agencycentral.co.uk
BBC Skillwise
A new website to help develop improve your English and maths
www.bbc.co.uk/skillswise
BBC Webwise
Is a site to help you learn about computers and the internet
www.bbc.co.uk/webwise British Dyslexia Association
Representing children and adults with dyslexia
www.bdadyslexia.org.uk
Careers A - Z
UK gateway to careers information online link to vacancy information
and professional organisation
www.careersa-z.co.uk
Colleges.co.uk
Colleges is the UK central website through which students can find
out about and prospectively apply for college and higher education
www.colleges.co.uk
Deaf Support Directory
This directory lists thousands of sites concerning deafness and
hearing loss. Whether you are looking for information on American
Sign Language or trying to locate a school for a deaf infant, you
will find it here.
www.deafsupport.co.uk
Department of Transport
Access for Disabled people, information on the Blue (formally Orange)
Badge Scheme provides a national arrangement of on-street parking
concessions enabling people with sever walking difficulties who
travel either as drivers or passengers to park close to their destination.
The scheme also applies to registered blind people, people with
server upper limb disabilities in both arms who regularly drive
a vehicle and children under two with specific medical conditions.
www.dft.gov.uk
Dial UK
Dial UK is a national organisation for a network of approximately
120 local disability information and advice services run by and
for disabled people.
www.dialuk.info/
Directory of Social Change
A source of information on the publications and training available
to the voluntary and community sectors
www.dsc.org.uk
Directgov
Is the official government website for citizens with easy access
to the public services you use and the information you need, delivered
by the UK government. With information on Education and Learning,
Employment, Young people, Disabled people, and much more.
www.direct.gov.uk/en/index
Disabled Living Foundation
Disabled Living Foundation provides free, impartial advice about
all types of daily living equipment and mobility products for disabled
adults and children, older people, their careers and families.
www.dlf.org.uk/
Improve ltd
Improve provides the strategic overview for the food & drink manufacturing sector to help increase performance and productivity.
http://improveltd.co.uk JobCentre Plus
Part of the Department for Work and Pensions, JobCentre Plus aims
to support both employees and employers by helping people in to
work and helping employers fill job vacancies
www.jobcentreplus.gov.uk
Move on
Move On is a national project commissioned by the Learning
and Skills Improvement service (LSIS) aimed at helping adults to
brush up their skills and gain the National Certificate in Adult
Literacy or Numeracy.
www.move-on.org.uk
National Skills Academy
A single source of training for the food and drink sector. Their courses and qualifications are delivered by a network of approved food and drink training specialists.
http://foodanddrink.nsacademy.co.uk
Nextstep
Nextstep is a free friendly service that offers face-to-face help
and support about training, learning and the world of work. Find
face-to-face learning and careers support from your local nextstep
office
http://nextstep.direct.gov.uk
niace
The National Institute of Adult Continuing Education (NIACE) aims
to encourage all adults to engage in learning of all kinds.
www.niace.org.uk
The Disability Alliance
Disability Alliance provides information and advice to professionals,
disabled people and their careers on social security issues and
services
www.disabilityalliance.org
The Duke of Edinburgh's Award
The Duke of Edinburgh's Award is dedicated to the personal development
of young people from all backgrounds.
www.dofe.org
The National Centre for Languages
CILT, the National Centre for Languages is the Government' s
recognised centre of expertise on languages. Their mission is to
promote a greater capability language amongst all sectors of the
UK population.
www.cilt.org.uk
The Princes Trust
The Trust gives practical and financial support, developing key
workplace skills such as confidence and motivation. Working
with 14 to 30-year-olds who have struggled at school, have been
in care, are long-term unemployed or have been in trouble with the
law. They have helped more than 575,000 young people since 1976
and support 100 more each working day.
www.princes-trust.org.uk
The Sector Skills Development Agency (SSDA)
The SSDA looks after the Skills for Business network, which is made
up of 25 independent and employer-led Sector Skills Councils (SSCs),
which in turn evaluate the skills that are needed for workplace
in a particular sector. As of April 2008, the SSDA were taken over by the UKCES.
www.ukces.org.uk/
The Site.org
TheSite.org is a guide to life for 16-24 year-olds. With articles
on work and study and a range of other topics, a question and answer
service and a buzzing online community
www.thesite.org
Skills: National Bureau for Students with Disabilities
A national charity promoting opportunities for young people and
adults with any kind of impairment in post - 16 education,
training and employment
Free Helpline Call 0800 328 5050
www.skill.org.uk
UK Universities & Colleges
An unofficial listing of Universities and Colleges in the UK with
direct lick to those listed.
web.bham.ac.uk/info/ukuwww.html
USEFUL
SEARCH ENGINES
1 Job
Job search engine allows jobseekers to search across multiple job
boards or employer vacancy pages
www.1job.co.uk
All the Top Bananas.com
Their mission is to be the most helpful job search site in the UK
www.allthetopbananas.com
Big Search Engine Index
List of 910 search engines! You'll find a search engine covering
what you looking for
www.search-engine-index.co.uk
JobisJob
All jobs from major job boards find your job using our search engine
lots of job opportunities waiting for you
www.jobisjob.co.uk
Jobrapido
Search through all the job vacancies posted on all UK job sites
www.jobrapido.co.uk
JumpToJobs
UK job search 447,464 jobs from job boards, recruitment agencies
and corporate websites
www.jumptojobs.co.uk
Monster
Offers over 70,000 jobs in the UK and thousands more globally
www.monster.co.uk
MyJobSearch.com
Searches 514 job sites at once
www.myjobsearch.com
Workcircle find work fast
We search the UK's top job boards, employers and agencies so you
don't have to
www.workcircle.co.uk
Workhound
Job hunting made easy the UK's largest job search engine, searching
460,991 jobs
www.workhound.co.uk
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